Telecom Expense Management: Understanding What Services You’re Really Paying For
Understanding your organization’s internet and phone systems can be challenging, particularly when it comes to knowing what you should be paying for those services. Depending on the size of your organization, your Internet, network, landlines, and phone systems can cost you thousands - or hundreds of thousands - of dollars each year. Ideally, you could reduce those costs. But many organizations don’t have dedicated staff who know what they should be paying, or if costs are higher than they should be. If there are staff that have the tools and skills to do an audit like this, finding the time to do so is difficult.
Whether you’re a school, small organization, nonprofit, large company, or anything in between, HWC Consultants can help. With our Telecom Expense Management service, we act as an extension of your technology staff by auditing your organization’s expenses for cellular, landline, Voice Over IP services, Internet access, and Wide Area Networks. By analyzing each line and circuit to eliminate unnecessary services, examining invoices for billing errors, and identifying better service plans to reduce costs, Telecom Expense Management can help you reduce telecom expenses and negotiate telecom contracts.
Our service provides you with:
Telecommunications Inventory Reports: A comprehensive inventory report of your telecommunications systems.
Telecommunications Audit Reports: A detailed report showing how you are using telecom services and how they can be improved. We provide usage statistics to identify how to optimize existing services and eliminate unneeded ones, as well as recommendations for account level changes to ensure you are meeting business requirements and receiving the best pricing possible.
Optimization: Project management services related to phone system migrations, new service implementations, legacy system removal, etc.
On average, our Telecom Expense Management service produce savings of 25% or more for our clients.
After completion, you will have an up-to-date inventory of your telecommunications systems, a complete understanding of each system’s functions and connected services, and a completely aligned telecommunications strategy that meets the business needs of your organization while ensuring that you’re not overpaying for services.
So, how do we do it?
Our services always begin with an in-depth discovery of your organization’s telecommunications systems.
We build an inventory of every service, documented in easy-to-understand reports.
We then provide comprehensive system documentation, so you have a complete understanding of what you’re paying for and why - with no confusion. We audit each system and provide you with a report detailing usage statistics for each service. We will match your organization’s operational requirements against your existing services to identify where to eliminate waste and excess spending.
We provide you with an optimization report, including recommendations for how to best move forward and a guide on how to actually implement those changes. We oversee all aspects of your implementation so your team can focus on the big picture.
At the end of our Telecom Expense Management service, you’re left with no stale data, no misunderstandings, and no guessing. Getting started is easy. Contact HWC Consultants today for a free consultation and let us help you start saving time and money.